INSMART’S MEDICAL CONCIERGE SERVICE

• Doctor Appointment.
• On-site Appointment (Arrangement of general doctor at home/office - Arrangement for blood/urine sampling at home/office upon requested).

VALUE FROM USING INSMART’S MEDICAL CONCEIRGE SERVICE

• Reduce waiting time at the medical providers.
• Online storage of personal medical history – free to access from anywhere (applied for GL cases).

*Terms and conditions:

• Receiving request during working hours, from Monday to Friday:
  • Morning: from 8.00am to 12.00pm
  • Afternoon: from 13.00pm to 17.00pm
• Call center: 1900.636.730
  • For HN: Ext 115
  • For HCM: Ext 236
• Prior Notice: The arrangement must be notified at least 4 working hours before the visiting time
• Please arrive the medical provider 10 minutes before the time slotted. If you don’t appear within 15 minutes after the arranged time, your appointment will be cancelled.
• In case you cancelled your appointment without notifying Insmart, Insmart will reserve the right to reject your next service requests.

*Notes when using service:

In case you want to use medical concierge service together with Insmart’s cashless service, please show up at medical providers:

• Identification/ passport (birth certificate if insured person is under 16 years old)
• Healthcare Insurance card