INSMART’S MEDICAL CONCIERGE SERVICE
- Doctor Appointment.
- On-site Appointment (Arrangement of general doctor at home/office - Arrangement for blood/urine sampling at home/office upon requested).
VALUE FROM USING INSMART’S MEDICAL CONCEIRGE SERVICE
- Reduce waiting time at the medical providers.
- Online storage of personal medical history – free to access from anywhere (applied for GL cases).
*Terms and conditions:
- Receiving request during working hours, from Monday to Friday:
- Morning: from 8.00am to 12.00pm
- Afternoon: from 13.00pm to 17.00pm
- Call center: 1900.636.730
- For HN: Ext 115
- For HCM: Ext 236
- Prior Notice: The arrangement must be notified at least 4 working hours before the visiting time
- Please arrive the medical provider 10 minutes before the time slotted. If you don’t appear within 15 minutes after the arranged time, your appointment will be cancelled.
- In case you cancelled your appointment without notifying Insmart, Insmart will reserve the right to reject your next service requests.
*Notes when using service:
In case you want to use medical concierge service together with Insmart’s cashless service, please show up at medical providers:
- Identification/ passport (birth certificate if insured person is under 16 years old)
- Healthcare Insurance card